Welcome to Terms of use of Service and Repair Center page. Here mentioned as Service and Repair Center/ www.Customer care Supreme Electronics.co.in Website/we/us all means the same and denotes Service and Repair Center. It is highly recommend to go through the Terms of use mentioned below before you start browsing or conducting any activity on this page. We here by inform you availing any service on this website, or generally browsing through this website, you agree to all these Terms of use, privacy policy, security terms, code of conduct and any other policies mentioned on this website. Further the content in any form of text, images, moving images, forms on the Web Site are copyrighted and belongs to of Service and Repair Center. We advise you not use www.Customer care Supreme Electronics.co.in if in case you choose not to agree to these terms of use. The right to modify or amend the terms of use without notice vest with us and your continual usage of the website in any form after these changes also means that you have accepted the revised terms of use.
Memory updated Here's the revised version using Customer care Supreme Electronics: Welcome to the Terms of Use of Customer care Supreme Electronics. Hereafter referred to as "Customer care Supreme Electronics," "we," or "us" — all terms denote the same entity: Customer care Supreme Electronics. It is highly recommended that you read through these Terms of Use carefully before you start browsing or conducting any activity on this platform. By availing any service through this platform, or simply browsing it, you agree to these Terms of Use, privacy policy, security terms, code of conduct, and any other policies mentioned. Furthermore, all content in any form (text, images, moving images, forms) is copyrighted and belongs to Customer care Supreme Electronics. If you do not agree with these terms, we advise you not to use the platform. The right to modify or amend these Terms of Use without notice rests with us, and your continued use of the platform after any such changes indicates your acceptance of the revised Terms of Use. User Responsibilities Specific to Service Seekers & Providers: Customer care Supreme Electronics is an online assistance platform aimed at helping you access timely, affordable repair services for home appliances such as washing machines, air conditioners (ACs), and refrigerators at your location. The service providers from our end are verified, and Customer care Supreme Electronics will make the best efforts to resolve issues with your appliances. However, we advise users to exercise discretion when choosing a service. We do not offer repair services for appliances that are still within the manufacturer’s warranty period. Our services come with a limited guarantee that only covers the assistance provided by us. You understand and agree that we do not provide services during the manufacturer’s warranty period. While we make our best effort to guarantee service for the issues we address, our liability is limited to the services we directly offer. The company shall not be liable for any loss or damage you may incur due to miscommunications related to the required service. We are committed to ensuring your experience with Customer care Supreme Electronics is a positive one. If you are a service seeker, once you place a service request via a call to our customer care team, Customer care Supreme Electronics will notify the qualified technicians. You will receive an SMS with the technician's details and confirmation of their visit to your premises. If no complaint is lodged by the service seeker within two days after the scheduled service is completed, the service will be marked as closed by Customer care Supreme Electronics. After this, no complaints related to the same service will be entertained. Charges for services, including replacements, parts, warranties, guarantees, consumables, and other supplies, will be provided in brief. We will not entertain disputes over any additional costs incurred. No refunds or credits will be provided to service seekers once they have been charged. However, refunds or credits may be granted under extenuating circumstances at the sole discretion of Customer care Supreme Electronics. You may use our services for both commercial and residential purposes, but you may not promote the services of Customer care Supreme Electronics unless you are authorized to do so. Customer care Supreme Electronics expressly disclaims any liability arising from your use and/or viewing of any external websites linked on our platform. You hereby agree to hold Customer care Supreme Electronics harmless from any liability that may result from the use of such links.
If you submit any content to Customer care Supreme Electronics, you grant us permission to use, reproduce, display, distribute, and promote such content in any form and media. However, as stated in our Privacy Policy, your personal details will not be made publicly available without your prior consent. You will be solely responsible if any content, material, photographs, or text you submit is found to be defamatory, derogatory, pornographic, violent, or offensive to religious, cultural, social, or political sentiments. Any consequences arising from such submissions will be at your cost and liability.
You are solely responsible for any content that you submit or post on www.Customer care Supreme Electronics.co.in You may not post or submit any content that is defamatory, sexually explicit, derogatory to any caste. If the post(s) do not bide with these guidelines, it would be removed from the website. The company reserves the right to bar you from using the Website or take legal action against you.
We are under no obligation to post any content submitted by you or others on the platform of Customer care Supreme Electronics. If we find any content posted by you to be objectionable, in violation of our Terms of Use, or unsuitable for other reasons, we reserve the right to remove it from our platform and bar you from further use of the platform. All content and materials on this platform are protected by copyright, trademark, patent, and other intellectual property laws of the Republic of India. You are not permitted to infringe on our copyright in any way, including but not limited to the use of our logo, domain name, or content. Your feedback and suggestions may be used by us at our discretion without any obligations or commitments. By calling our helpline, you grant us permission to contact you through calls and text messages. Customer care Supreme Electronics is authorized to update customers, who have registered or contacted the helpline, about new offers and services via email and SMS.
Please read the following terms and conditions carefullyIf you wish to book a Technician/Private Repair Professional through Customer care Supreme Electronics, you must agree to the terms outlined below, which govern all bookings. By clicking "I agree to Customer care Supreme Electronics terms and conditions" on the registration and booking page or by calling us, you acknowledge your acceptance of these terms. If you do not agree, you should refrain from booking a technician or repair professional through this platform. If you are booking on behalf of someone else, by clicking "I agree to Customer care Supreme Electronics’ Terms & Conditions," you confirm that you have the authority to accept these terms on their behalf.
Definitions:You: The customer, registering a new booking/case with the company.
Company: Customer care Supreme Electronics.
Booking/Complaints: Bookings or requests made through the platform to avail services from a technician or repair professional.
Agreed Time: The scheduled date and time for services as mentioned during registration.
Service Provider: Technicians or Private Repair Professionals registered with the company.
a) Customer care Supreme Electronics provides technology-based services, connecting you with verified technicians for home appliance repairs (e.g., washing machines, ACs, and refrigerators) in cities like Hyderabad, Warangal, Vizag, Vijayawada, and Chennai.
b) Your booking request will be forwarded to the relevant service provider. The availability of service providers will be communicated to you, and the contact details of both parties will be shared to facilitate service delivery.
c) If the service provider accepts your booking, your contact details will be shared with them for coordination.
d) While the company facilitates contact between you and the service provider, it does not employ or control the service providers. All services are provided directly by the service provider, and the company is not a party to the agreement between you and the service provider.
e) The company shall not be liable if a service provider fails to arrive or deliver services after accepting a booking.
f) You certify that the information provided during registration is accurate. The company reserves the right to verify the information at any time.
g) You agree to treat the service providers with respect and refrain from unlawful or abusive behavior.
h) The company is not responsible for any theft, damage, or loss resulting from handing over products to the service provider for repair.
i) You should confirm the total service charges with the service provider before the service begins.
j) The company is not liable for the behavior, actions, or quality of services provided by the service provider.
You will make payment in full to Service provider introduced to you through us for any services provided by such Service provider to you. You shall be required to pay the minimum charges & Repair charges along with the spare parts costs, if any installed or replaced / substituted in the products, to the Service Provider and the minimum service charges rates can be found on the Website of the Company. The Service charges shall be updated or amended from time to time and it shall be your responsibility to remain informed about the prevailing minimum charges for the services. And you should confirm the same from the Service provider about the service charge for the repair of the products before initiation of the Service. You agree that you will pay for all services you avail from the Service Provider either by way of cash, cheque, online payment, or any other payment method introduced by the company. Any payment made is non-refundable. After the completion of the Service, we will facilitate for you to receive a copy of the acknowledgement from the Service Provider on your registered e-mail account with the Company.
By accepting these User Terms, you agree that you shall defend, indemnify and hold the Company, its affiliates, its licensors, and each of their officers, directors, other users, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) arising out of or in connection with: (a) your violation or breach of any term of these User Terms or any applicable law or regulation, whether or not referenced herein; (b) your violation of any rights of any third party, including Service Providers arranged via the Application, or (c) your use or misuse of the Website.
1. The information, recommendations provided to you on or through the Website is for general information purposes only and does not constitute any advice. The Company will reasonably keep the Website and its contents correct and up to date but does not guarantee that (the contents of) the Website are free of errors, defects, malware and viruses or that the Website are correct, up to date and accurate in all means.
2. The Company shall further not be liable for damages resulting from the use of (or the inability to use) electronic means of communication with the Website, including – but not limited to – damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.
3. Without prejudice to the foregoing, and insofar as allowed under mandatory applicable law, the Company’s aggregate liability shall in no event exceed an amount of INR 1000.
4. The quality of the services requested through the use of the Application or the Service is entirely the responsibility of the Service Provider who ultimately provides such services to you. The Company under no circumstance accepts liability in connection with and/or arising from the services provided by the Service Provider or any acts, action, behavior, conduct, and/or negligence on the part of the Service Provider. Any complaints about the services provided by the Service Provider should therefore be submitted to the Service Provider.
1. The Company is the sole owner of all the rights to the web site or any other digital media and its contents mentioned on the website. The content means its design, layout, text, images, graphics, sounds, video, etc. the website or any other digital media content embody trade secrets and intellectual property rights protected under applicable laws. All titles, ownership and intellectual property rights in the website and its content shall remain with the Company, its affiliates, agents, authorized representatives as the case may be.
2. All rights not otherwise claimed under this Terms and Conditions or by the Company are hereby reserved. The information contained in this web site is intended, solely to provide general
information for the personal use of the reader, who accepts full responsibility for its use. 3. All related icons and logos are trademarks or service marks or word marks of the Company in various jurisdictions and are protected under applicable copyrights, trademarks and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.
The Company reserves the right, at its sole discretion, to modify or replace any of these User Terms, or change, suspend, or discontinue the Application (including without limitation, the availability of any feature, database, or content) at any time by posting a notice on the Website or by sending you notice through the Service, Application or via email. The Company may also impose limits on certain features and services or restrict your access to parts or all of the Service without notice or liability.
The Company may give notice by means of a general notice on the Service or Application, or by electronic mail to your email address on record in the Company’s account information, or by written communication sent by regular mail to your address on record in Company’s account information.
The Company collects and processes the personal data of the visitors/ registered customers of the Website and the promotional offers may be send by the Company on time to time basis unless the same is denied by them by informing to the Company.
Neither party hereto shall be responsible for delays or failures in performance resulting from acts beyond its reasonable control and without its fault or negligence. Such excusable delays or failures may be caused by, among other things, strikes, lock-out, riots, rebellions, accidental explosions, floods, storms, acts of God and similar occurrences.
1. In the event of any dispute or difference between the Parties in respect of this Agreement, the construction of any provision of this Agreement or the rights, duties or liabilities of the Parties hereto under this Agreement, the same shall be referred to arbitration by a sole arbitrator to be appointed by the Company and the arbitration shall be conducted the Company and the arbitration shall be conducted in accordance with the provisions of Arbitration and Conciliation Act, 1996. The venue of arbitration shall be at Hyderabad. The arbitration proceedings shall be conducted in English. Any award made in such arbitration will be final and binding on the parties. The arbitrator shall have the authority to order specific performance of this agreement. Subject to the foregoing, the Courts at Hyderabad only shall have exclusive jurisdiction.
2. The Courts of Telangana shall have the sole and exclusive jurisdiction in respect of any matters arising from the use of the services offered by the Company or the agreement or arrangement between the Service provider and the Customer. All claims and disputes arising under this Terms and Conditions